Your Rights and Choices
You have certain rights regarding the Personal Information we maintain about you. We also offer you certain choices about what Personal Information we collect from you, how we use that information, and how we communicate with you. If you have any questions about your rights as stated below, or want to make use of your rights, please contact us.
You may exercise any of your rights at any by contacting us or submitting a request form. You will not have to pay a fee to access your Personal Information (or to exercise any of the other rights); however, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your Personal Information (or to exercise any of your other rights). This is a security measure to ensure that Personal Information is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
We try to respond to all legitimate requests within one calendar month. Occasionally it may take us longer than one calendar month if your request is particularly complex or you have made several requests. In this case, we will notify you and keep you updated.
You have a right to be informed about how we will use and share your Personal Information. This explanation will be provided to you in a concise, transparent, intelligible and easily accessible format and will be written in clear and plain language.
You have a right to obtain confirmation of whether we are processing your Personal Information, access to your Personal Information and information regarding how your Personal Information is being used by us.
The right to access Personal Information may be limited in some circumstances by local law requirements. We will respond to all requests to access, modify, or delete your Personal Information as required by local law requirements. To exercise these rights, please contact us.
You have a right to have any inaccurate or incomplete Personal Information corrected or updated (e.g. GDPR – Right of Rectification; HIPAA – Right to Amend; etc.) If we have disclosed the relevant Personal Information to any third parties, we will take reasonable steps to inform those third parties of the correction where possible.
You have a right to request that your Personal Information be erased if: • the Personal Information is no longer necessary for the purposes for which it was collected or otherwise processed • you object to the processing of your Personal Information, in accordance with your right to object and we do not have an overriding legitimate interest • if the Personal Information has been processed unlawfully by us • your Personal Information must be erased to be compliant with a legal obligation under applicable law.
We will consider each request carefully in accordance with the requirements of any laws relating to the processing of your Personal Information. If you have any questions about your right to erasure, please contact us. We may not be able to erase Personal Information from backups.
You have a right to restrict the processing of your personal data in certain circumstances. These include when: • you contest the accuracy of the Personal Information, and we must restrict the processing for a certain period to enable us to verify the accuracy of relevant data • the processing is unlawful, and you request restriction of the use rather than erasure of the Personal Information • we no longer need the Personal Information for the purposes of the processing as stipulated in the How Do We Use Your Information section in this Notice, but the Personal Information is required by you for the establishment, exercise or defense of a legal claim • you have objected to processing pursuant to what is set out under the Right to Object section, and our verification of the legitimate grounds is pending
In certain circumstances you can request to receive a copy of Personal Information about you that you have provided to us (for example by completing a form or providing information through a website). The right to data portability only applies if the processing is based on your consent or if the personal data must be processed for the performance of a contract and the processing is carried out by automated means (i.e. electronically).
You have a right to object to processing of your Personal Information in certain circumstances, including where: • we are processing personal data based on legitimate interests or for the performance of a task in the public interest • we are using personal data for direct marketing purposes • information is being processed for scientific or historical research or statistical purposes.
If you request to exercise your right to object, we will no longer process the Personal Information unless we can demonstrate compelling and legitimate reasons for such processing that overrides the privacy interest. If you object to processing for direct marketing, we will no longer conduct such processing.
In certain circumstances, even if you object to certain processing, we may continue such processing if permitted or obligated to do so under applicable law, such as when we must fulfil legal requirements or to fulfil contractual obligations in relation to the registered person.
We would like to send you information about our Products that may be of interest to you. You can tell us not to send you marketing communications at any time by e-mail by clicking on the unsubscribe link within the marketing e-mails you receive from us or by contact us.
You are asked to provide your consent for certain processing of your Personal Information. If processing is conducted based on your consent, such processing is stated in this Notice and according to instructions as set out herein.
You may withdraw any consent you previously provided to us for processing of your Personal Information. Once you have withdrawn your consent, we will stop processing your Personal Information connected to your consent and for explicitly stated purposes as set out herein. You may withdraw consent by contacting us as described in the Contact Us section of this Notice.
Please note that even if you withdraw your consent for certain processing purposes, we may continue process other Personal Information for other purposes where we have another legal ground to do so. This can include processing to fulfil a contractual obligation in relation to you regarding our Products, or when we have a legal obligation according to applicable law to do so.
You may exercise any of your rights at any time by contacting us or submitting a request form. Please note that we may contact you and ask you to confirm your identity to ensure that we do not disclose your Personal Information to any unauthorized person. We may ask you to specify your request before we perform any actions.
Once we have confirmed your identity, we will handle your request in accordance with applicable law. Please note that even if you object to certain processing of Personal Information, we may continue the processing if permitted or required to do so by law, such as when necessary to fulfil legal requirements.