Who is the Controller When We Process Your Personal Information?
When we use your information for purposes such as our online services, conducting repairs and maintenance, and conducting certain marketing activities, we act as a Controller. This means that we are acting as the person or organization that decides why we need your Personal Information and how we will process it as a benefit to you as you use our Products.
In many cases, we receive your Personal Information from your dealer or clinician when they ask us to build your customized Product. In these interactions, we act as a Processor on their behalf. This means that we are the person or organization that is performing the processing on behalf of the Controller of your Personal Information.
Either way, we will protect the Personal Information we hold and provide you with the ability to confirm that it is processed in a manner that you expect when you use our Products.